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Customer Support

Helpdesks, shared inboxes and AI support agents. Judged on agent experience, AI deflection quality and pricing as your ticket volume grows.

5 tools

featured · sponsored placement, clearly not the ranking

the ranking · community boosts, then editorial order

1.Intercom

🥇✦ Premium

The AI-first support platform behind the Fin agent

2.Zendesk

🥈✦ Premium

The ticketing standard for support at scale

3.Crisp

🥉

Chat, inbox, knowledge base and campaigns for one flat price

4.Help Scout

Email-first support that keeps the human tone

5.Chatwoot

Open-source omnichannel support you can self-host

Frequently asked questions

What is the best customer support tool right now?

Right now the community's top-boosted pick is Intercom, followed by Zendesk and Crisp. The ranking is ordered by boosts from signed-in users plus editorial curation.

Are there free customer support tools?

Yes - 3 of the 5 tools listed here are free, freemium or open source. Pricing is labeled on every profile.

Can a tool pay to rank higher in this list?

No. The ranking comes from community boosts and editorial order and is not for sale. Sponsors can buy a clearly labeled Featured slot, which sits outside the ranking.