head to head

Chatwoot vs Zendesk

Neck and neck on boosts. Profiles, pricing and deals below.

Chatwoot

Open-source omnichannel support you can self-host

community boosts

0

pricing

Open source

what it is

Chatwoot offers live chat, shared inboxes and social channel routing as an open-source platform with optional cloud hosting. The go-to when data control or cost rules out proprietary helpdesks.

Zendesk

The ticketing standard for support at scale

community boosts

0

pricing

Paid

what it is

Zendesk remains the enterprise reference for omnichannel ticketing, help centers and support analytics, now with AI agents and copilots throughout. Deep, extensible and priced like the standard it is.