head to head

Crisp vs Zendesk

Neck and neck on boosts. Profiles, pricing and deals below.

Crisp

Chat, inbox, knowledge base and campaigns for one flat price

community boosts

0

pricing

Freemium

what it is

Crisp gives small teams a shared inbox, live chat widget, chatbot and knowledge base with flat per-workspace pricing instead of per-seat tolls. A European favorite for startups that find Intercom's pricing hostile.

Zendesk

The ticketing standard for support at scale

community boosts

0

pricing

Paid

what it is

Zendesk remains the enterprise reference for omnichannel ticketing, help centers and support analytics, now with AI agents and copilots throughout. Deep, extensible and priced like the standard it is.