head to head/Customer Support

2Perks vs Help Scout

Neck and neck on boosts. Profiles, pricing and deals below.

2Perks

Smart Review Management for Local Businesses

community boosts

0

pricing

Freemium

what it is

2Perks is a review management platform that routes happy customers to Google, Yelp, and TripAdvisor while collecting private feedback from unhappy customers. Free plan available, Premium from €5.99/month.

Help Scout

Email-first support that keeps the human tone

community boosts

0

pricing

Freemium

what it is

Help Scout centers the shared inbox: personal, email-like conversations with docs and light AI where it helps. The favorite of customer-centric SMBs that want support to feel like correspondence, not case numbers.