head to head/Customer Support

Help Scout vs max

Neck and neck on boosts. Profiles, pricing and deals below.

Help Scout

Email-first support that keeps the human tone

community boosts

0

pricing

Freemium

what it is

Help Scout centers the shared inbox: personal, email-like conversations with docs and light AI where it helps. The favorite of customer-centric SMBs that want support to feel like correspondence, not case numbers.

max

Find High-Intent Leads With AI

community boosts

0

pricing

Paid

what it is

Max is an AI agent that detects buying signals, enriches every profile, and delivers warm, qualified B2B leads to your sales team every morning.