head to head/Customer Support

Intercom vs Sonny

Neck and neck on boosts. Profiles, pricing and deals below.

Intercom

The AI-first support platform behind the Fin agent

community boosts

⚡ 0

pricing

Paid

what it is

Intercom rebuilt itself around Fin, an AI agent that resolves a large share of conversations before humans see them, on top of its messenger, inbox and help center. The pace-setter for AI-era customer service.

Sonny

All Your Businesses, One Inbox

community boosts

⚡ 0

pricing

Freemium

what it is

Run support for every site, store, and app you own from one calm inbox. Unlimited agents, one flat price. Try Sonny free for 7 days.