head to head/Customer Support

Plain vs Quackback

Neck and neck on boosts. Profiles, pricing and deals below.

Plain

Support built for B2B and developer tools

community boosts

⚡ 0

pricing

Paid

what it is

Plain is a lean, API-first support platform designed for technical products: shared inbox, Slack-native workflows and customer context pulled from your own systems. Support tooling that feels like an engineering tool.

Quackback

Open Source Support & Feedback Platform

community boosts

⚡ 0

pricing

Freemium

what it is

Your helpdesk and your roadmap on one open-source platform: support inbox, Quinn AI, Team Copilot, help center, feedback, roadmap, changelog, and status. Cloud or self-hosted.