head to head/Customer Support

Plain vs Takibi Base

The community leans Takibi Base right now. Profiles, pricing and deals below.

Plain

Support built for B2B and developer tools

community boosts

⚡ 0

pricing

Paid

what it is

Plain is a lean, API-first support platform designed for technical products: shared inbox, Slack-native workflows and customer context pulled from your own systems. Support tooling that feels like an engineering tool.

Takibi Base

The shared knowledge base for AI agents

community boosts

⚡ 1

pricing

Paid

what it is

Shared knowledge base for AI agents. Organize documents into projects and folders, control access with Profiles, and return exact cited passages via CLI or API. Add your team's documents and control what each agent can read. A Profile holds a tool's keys and document permissions. Takibi converts them to Markdown so agents can search them. A Profile holds the access permissions for its keys. Open a Profile's Access tab and choose Edit. Every key in the Profile uses these permissions. Folder access includes documents you add later, once they are indexed.